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6 technology trends for 2019 (and beyond)
The legal profession is steeped in tradition and precedence. However, even law firms must adapt to the times. Incorporating the latest technology in data storage, communications, marketing, artificial intelligence (AI), and cybersecurity are not only be more convenient but they are also essential in this competitive landscape.
Boss Reporting has put together this list of six tech trends to look for in the upcoming year
1. Mobile communications
No matter how you look at it, mobile marketing is the way of the future. More and more people rely on their mobile devices for everything, from emails and shopping to internet research and social media communications. In some cases, mobile use has surpassed that of computers. Mobile scheduling is one new service that any law firm or legal professional should consider. You can schedule court dates, inform clients about meetings, and schedule court reporting services easily and more efficiently.
2. Online presence
Having a strong presence on social media is an absolute in this digital age. You should have accounts on Facebook and Twitter at the least. Another option is LinkedIn, which caters more to professionals.
Search engine optimization (SEO) on is also vital. Most people begin their search for an attorney online, so ensuring that your name pops up when someone searches for your areas of concentration can make the difference in landing new clients. Blogging is also still a good way to optimize search engine capability while establishing your expertise in a certain area. You can also use these venues to collect emails for digital newsletters and email campaigns.
3. Video marketing
Sometimes images are more powerful than words. Sites like YouTube make it easy to upload and share videos on social media, your website, in blogs, and digital newsletters. A short, interesting video can give prospective clients a better feel for you and your firm. Videos are often easier to digest than long blocks of text, and people tend to remember them better. They are also shareable, meaning other people can post the video to their social media sites.
4. Artificial intelligence (AI)
AI and machine learning is the next wave of technology, and it is an area that is becoming more important by the day. Law firms should be poised to take advantage of AI to streamline operations and make case preparation more efficient.
5. Cloud technology
Cloud technology makes it possible to remotely store data and documents so everything can be accessible to those who need it. This type of technology has become more affordable so that large and small firms alike can use with it without needing a sophisticated infrastructure or expensive servers.
Perhaps no area has undergone more scrutiny lately than cybersecurity. First, law firms must find better ways of protecting the sensitive and private information of clients.
A report by the American Bar Association exposed some troubling findings:
- In 2016, three Chinese nationals were indicted for breaking into law firms as part of an insider-trading scheme.
- In June 2017, a global cyber attack…hit a major global law firm, forcing the shutdown of its phone, email, and information systems.
- Law firms have continued to expose W-2 tax forms in phishing attacks.
- Laptops and smartphones have been lost or stolen.
- Law firms have been victims of ransomware attacks.
- 22% of respondents in the study reporters they had experienced a security breach.
“The ABA 2017 Legal Technology Survey Report…shows that many attorneys and law firms are employing some of the safeguards…It also shows, however, that many are not using security measures that are viewed as basic by security professionals.”
Law firms must invest in better security measures and devote time to educating employees on “best practices” when it comes to cyber attacks and malware, which often come through emails as links or attachments.
Understanding and utilizing the latest tools and technology is essential if law firms and other legal professions want to stay competitive, operate more efficiently and protect sensitive client data. Do your homework and determine how you can keep up with the times. Be sure to determine your best option when it comes to court reporting services.
At Boss Certified Realtime Reporting, we’ve been providing nationwide court reporting services for trials, depositions, mediations and more since 1995. If you’d like help or more information, you can call us at 954 467 6867 or complete our contact form to let us know how we can assist you.
Learn how Artificial Intelligence can improve your business practices
Artificial Intelligence (AI) is one of those concepts that still feels vaguely futuristic – like it’s better suited for a science fiction story than office applications. However, AI is already a practical tool that improves your daily life in major ways. From personal assistants powered by voice, like Alexa and Siri, to the predictive suggestions of Netflix and Amazon, the concept of machine learning and AI is currently more common than many realize. The future is here whether you’re ready or not; instead of fearing the foreignness of new technology, learn how to use AI to your advantage in your law firm.
The wisdom of AI
AI is a system that can learn on its own by compiling and analyzing data; it can make connections and conclusions without relying on a programmed algorithm. True AI can improve on past mistakes and become more aware, enhancing its abilities and knowledge.
It sounds a little intimidating, doesn’t it? Have no fear, though, the machines haven’t taken over – they’re just here to help. Empower yourself by harnessing the magic of AI and putting it to use for the benefit of your business.
Adaptation enables growth, and acting as an early adopter of AI in the legal industry could increase productivity and reduce errors – and both are beneficial to your bottom line.
The implementation of AI
The legal industry has been slow to embrace new technology, and AI is no exception. Between the learning curve, uncertainty about best practices, and a reluctance to disrupt an already established workflow, law firms are generally behind the curve when it comes to implementing AI.
According to a report titled, “Law Firms Need AI to Stay in the Game,” “The initial step in bringing AI into the law firm is not a consensus on making an investment in AI, but rather answering one question: What problem are we solving for? Do we want to increase efficiency with certain tasks? Improve the quality of work? Differentiate from the competition? Once the law firm identifies the problem it is solving, it can proceed with determining what the solution is. For the questions posed above, AI can be the solution or part of the solution.”
What problems can AI solve in your practice? Current applications appear to fit into one of the following categories:
- Research: Due diligence is time-consuming, tedious, and absolutely essential. It’s also a task that’s prone to user error. Contract review, legal research, and electronic discovery can all be enhanced by AI, reducing time and user error.
- Litigation Prediction: AI software can be used to forecast the outcome of litigation. Professor Daniel Katz of Michigan State University analyzed Supreme Court decisions from 1816 to 2015 and found that their algorithm achieved a 70.2 percent accuracy on case outcomes.
- Document Preparation: Law firms can increase efficiency by using software templates that assist in filling out documents based on data. Work automation is one of the areas in which AI has the greatest potential to streamline tedious business-related tasks. Forms that can take days to research and fill out manually could be completed in minutes thanks to machine learning.
- Intellectual Property Research: Doing research related to securing patents or investigating copyrights or trademarks can be time-consuming and could involve looking into hundreds or thousands of results. AI can analyze large portfolios of work and draw conclusions on the content quickly.
- Client Invoicing: Getting paid is important, and keeping accurate records is imperative. Paper-based invoicing reduces inconsistencies and is more easily searchable and organized. The ability to compute billable hours automatically has broad-reaching benefits.
The above examples of AI in law practices already exist. As AI continues to evolve, so will its uses. Will your business be ready for the future?
An extensive analysis by Deloitte predicts that up to 100,000 legal roles may be automated by 2036. Prepare your practice to embrace AI as part of your growth mindset, and improve productivity and profit by committing to the idea of incorporating this valuable – and inevitable – new technology.
Looking for more technology-related tips? Check out the Boss Reporting Blog to better serve your business.