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7 online marketing statistics law firms need to know
The legal profession has become very competitive. Attracting and keeping clients is as much a part of the job as depositions, trials, and brokering settlements, and online marketing has become an essential component.
Law firms, big and small, must have a marketing plan in place in order to reach clients. So, what can law firms do to create or improve their online marketing efforts?
Here are 7 important marketing statistics that can help guide and influence your strategy:
1. Attorney searches often start online
Yes, referrals are still one of the most important ways to generate business, but today, over one-third of potential clients start by searching for an attorney online. Having a strong presence via a website, social media, and on search engines is a key to success in this increasingly digital world.
2. Websites are still the main source of new clients
The focus of marketing efforts may have shifted toward social media, but law firms still generate most new business through their website. Make sure your site is search engine optimized (SEO) with keywords and content that pertain to your firm. The content needs to be relevant to your area of practice and serve as a strong lead generator. It is also absolutely essential that you make it easy for potential clients to contact you. That means including a strong call to action and displaying contact numbers or emails in a prominent place on each page.
3. 31% of people conduct attorney searches via mobile devices
About one-third of all law-related website traffic now comes via mobile devices such as smartphones and tablets. It’s important to ensure that websites are optimized for viewing on mobile devices so that it’s easy to scroll and read all the text on a smaller screen. In many cases, search engines like Google will actually suppress websites that are not optimized for mobile.
4. The video is becoming more essential to marketing efforts.
A 2017 Cisco Report stated that videos will make up 82% of consumer traffic by the year 2020. The trend has much to do with the increased use of mobile devices. Videos are a quick and efficient way to get your message across. They tend to carry more weight in Facebook’s algorithms, meaning they generate more organic views than text alone.
Videos also increase traffic on search engines like Google by 41%. Law firms must be able to incorporate this medium in order to reach a target audience that is increasingly on the go and has little time to invest in reading lengthy text.
5. Social media is a powerful tool for increasing awareness and attracting new clients
A couple of statistics: Potential clients spent an average of 16 minutes per hour on social media platforms. A 2017 study of law firms revealed that more than half grew their client base thanks to social media engagement. 45% of traffic to law firm websites comes via LinkedIn.
However, when planning your marketing strategy, it’s important not to forget the “social” aspect of social media. Engagement on any platform hinges on generating conversations, becoming a trusted resource, and providing answers people (potential clients) need. Above all, use social media as a vehicle to drive traffic to your website – where clients can read relevant info and contact you.
6. Nearly half of law firms attract new clients through lead generation.
An American Bar Association survey indicates that 49% of law firms say their best-performing advertising medium is lead generation services, including pay per lead and online directory services. Lead generation is the process of identifying and cultivating potential customers (clients) by offering something of value that entices them to take an action (e.g., enter an email, make contact, or make a purchase).
The value can take the form of free downloads or exclusive online content. Law firms need to have a strong system for generating leads, whether these efforts are done in-house or through an outside service. Again, an effective website needs to be the hub through which leads are driven, from interest to contact.
7. Content still rules in online marketing.
Content is still the main source of online traffic and lead generation. However, with so much content, it’s important that you offer something unique that has real value to potential clients. Along with blogs, content can include infographics, white papers, eBooks, podcasts, videos, and webinars.
Online marketing is essential in order for law firms to attract and keep clients in this digital age. Remember these 7 statistics when developing your marketing strategy so that you can make connections that will increase business.
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