Call us:954.467.6867

Full-service, realtime court reporting, videography & conferencing.
Boss is the preferred partner of law firms across Florida and throughout the United States.
When you need precision, accuracy and speed...
Boss delivers in realtime!
Never have a privileged conversation accidentally recorded again.
Boss realtime reporters only record what they’re supposed to.
What a difference realtime makes!
Instantly available, easily sharable and immediately accessible.

Law

now browsing by tag

 
 

Technology and the Law

Technology and the Law on bossreporting.com

6 technology trends for 2019 (and beyond)

The legal profession is steeped in tradition and precedence. However, even law firms must adapt to the times. Incorporating the latest technology in data storage, communications, marketing, artificial intelligence (AI), and cybersecurity are not only be more convenient but they are also essential in this competitive landscape.

Boss Reporting has put together this list of six tech trends to look for in the upcoming year

 1.  Mobile communications

No matter how you look at it, mobile marketing is the way of the future. More and more people rely on their mobile devices for everything, from emails and shopping to internet research and social media communications. In some cases, mobile use has surpassed that of computers. Mobile scheduling is one new service that any law firm or legal professional should consider. You can schedule court dates, inform clients about meetings, and schedule court reporting services easily and more efficiently.

2.  Online presence

Having a strong presence on social media is an absolute in this digital age. You should have accounts on Facebook and Twitter at the least. Another option is LinkedIn, which caters more to professionals.

Search engine optimization (SEO) on is also vital. Most people begin their search for an attorney online, so ensuring that your name pops up when someone searches for your areas of concentration can make the difference in landing new clients. Blogging is also still a good way to optimize search engine capability while establishing your expertise in a certain area. You can also use these venues to collect emails for digital newsletters and email campaigns.

3.  Video marketing

Sometimes images are more powerful than words. Sites like YouTube make it easy to upload and share videos on social media, your website, in blogs, and digital newsletters. A short, interesting video can give prospective clients a better feel for you and your firm. Videos are often easier to digest than long blocks of text, and people tend to remember them better. They are also shareable, meaning other people can post the video to their social media sites.

4.  Artificial intelligence (AI)

AI and machine learning is the next wave of technology, and it is an area that is becoming more important by the day. Law firms should be poised to take advantage of AI to streamline operations and make case preparation more efficient.

5.  Cloud technology

Cloud technology makes it possible to remotely store data and documents so everything can be accessible to those who need it. This type of technology has become more affordable so that large and small firms alike can use with it without needing a sophisticated infrastructure or expensive servers.

6.  Cybersecurity

Perhaps no area has undergone more scrutiny lately than cybersecurity. First, law firms must find better ways of protecting the sensitive and private information of clients.

A report by the American Bar Association exposed some troubling findings:

  • In 2016, three Chinese nationals were indicted for breaking into law firms as part of an insider-trading scheme.
  • In June 2017, a global cyber attack…hit a major global law firm, forcing the shutdown of its phone, email, and information systems.
  • Law firms have continued to expose W-2 tax forms in phishing attacks.
  • Laptops and smartphones have been lost or stolen.
  • Law firms have been victims of ransomware attacks.
  • 22% of respondents in the study reporters they had experienced a security breach.

“The ABA 2017 Legal Technology Survey Report…shows that many attorneys and law firms are employing some of the safeguards…It also shows, however, that many are not using security measures that are viewed as basic by security professionals.”

Law firms must invest in better security measures and devote time to educating employees on “best practices” when it comes to cyber attacks and malware, which often come through emails as links or attachments.

Understanding and utilizing the latest tools and technology is essential if law firms and other legal professions want to stay competitive, operate more efficiently and protect sensitive client data. Do your homework and determine how you can keep up with the times. Be sure to determine your best option when it comes to court reporting services.

At Boss Certified Realtime Reporting, we’ve been providing nationwide court reporting services for trials, depositions, mediations and more since 1995. If you’d like help or more information, you can call us at 954 467 6867 or complete our contact form to let us know how we can assist you.

Case Closing on 2018

Case Closing on 2018 on bossreporting.com

Is there ever an end to learning when you’re a lawyer? No. It’s always an uphill trek through new laws and regulations, clients and cases, and business processes.

At BOSS Reporting, we seek to alleviate some of the learning tension with tips and tricks lawyers can use to stay ahead in their practice. We’re closing the case on our blog for 2018, but don’t worry, we will be back next year with more tips and tricks to help you better your career and your business!

A day at court

Competence & Confidence: Body Language and Other Tips for Professional Poise

Conquer Court Appearance Jitters: Tips and Tricks to Calm Down Quick

Trial and Error: Polish up Your Presentation

Three Ways to Hook and Capture Attention in Your Presentations

Ted Talk Tips to Help You Be a More Persuasive Public Speaker

Try Not to Put Them to Sleep

Without Saying a Word: How to Use Your Body Language to Project Confidence

Business and office advice

Virtual Assistants and the Law

Post It: Build a Better Law Firm Blog

Crime Online: Cybersecurity Threats and Solutions for Your Law Firm

Power Up: Is Artificial Intelligence Part of Your Law Firm’s Future?

Partnering Up: The Pros and Cons of a Partnership for Your Law Practice

Law Practice Improvement: The Importance of Tracking KPIs

The Right Steps to an RFP Response: Increase Business with Improved Proposals

Scan, Store, and Save: The Advantages of a Paperless Law Practice

Pencil It In: Finding the Right Legal-Calendaring System for Your Firm

Technology, Security, and The Law: Protecting Your Clients and Their Financial Data

The Silver Lining: How Cloud Computing Can Increase Your Firm’s Productivity

Virtual Attorney’s Office: Take Your Law Practice Online

How Attorneys Can Use Social Media in Due Diligence

Best Jury in a Hurry: Tech to Help Improve the Jury Selection Process

How Law Firms Can Improve Online Marketing Efforts

Online Marketing Strategies for Small Law Firms

What Happens During a Deposition?

How Attorneys Can Find Balance Between Work and Life

The Difference Between Mediations vs. Arbitrations

Workplace Bullying, and How to Deal with It

5 Ways to Criticize Others at Work Without Making Them Feel Bad About It

Writing Wrongs: Tips for Effective Proofing

Sincerely, Yours: A look at Business Email Etiquette

The Ten Million Dollar Comma

Click Here to Like This Litigation: Social Media for Law Firms

Social Media and the Law: 6 Social Media Best Practices for Law Firms

How to Make the Most of Online Client Reviews

Miscellaneous

Legal Briefs: A Quick Tour of Tech News

Reporting for Duty: Skills Court Reporters Need to Know

Let’s Get Technical: The Best Tech to Improve Your Law Practice

Law and Order: The Evolution of Professional Etiquette

Why Law Firms Should Consider Text Messaging to Communicate

There are Many Types of Laughter, but What Causes Nervous Laughter?

What Court Reporters Want People to Know About Their Job

The Danger of Recording Privileged Conversations, and the Preferred Alternative

Cybercrime, Technology, and the Future Workforce of Law Firms

Are Ladies Changing the Legal Landscape?

Reporting for Duty

How to Survive Your First Year as a Lawyer

How to Become a Stenographer or Court Reporter

The Top 7 Reasons Why Litigators and Judges Prefer Human Reporters to Recording Devices

Technology, Security, and the Law: Protecting Your Clients and Their Financial Data

Technology, Security, and the Law: Protecting Your Clients and Their Financial Data on bossreporting.com

How law firms can protect the confidential data of its clients

The internet has made many aspects of life easier, including the ability to easily transfer and access information. It’s also revolutionized the business world, enabling many companies to expand upon the services they offer because of the ease of scalability online. You no longer need more brick and mortar space or staff – just more server space (and maybe not even that, thanks to cloud computing.)

However, this newfound availability comes with concerns. Thanks to numerous highly-publicized online security breaches, consumers now want to know who has access to their private information and tend to place a lot of value on confidentiality.

People understand that doing business with your company may involve sharing personal information, but the concern comes with what happens after that. Will your business sell or distribute their data to third-party vendors without consent? Is your business capable of keeping online information safe?

Consumer protection

The Federal Trade Commission (FTC) enacted a law to address these concerns. The Gramm-Leach-Billey Act (GLBA) was passed in November 1999 and included privacy protections such as allowing consumers more knowledge or control regarding the distribution of their private information from financial institutions to third parties. The FTC attempted to extend the GLBA to cover attorneys that practiced areas of law that involved finances, such as tax planning and preparation, real estate closing, debt collection, financial planning or management, estate planning, wills, and trusts.

The American Bar Association was eventually awarded an exemption from the GLBA for attorneys, due in part to the fact that ethical guidelines within the legal profession are already very similar to disclosure requirements of the GLBA. However, it’s still essential that law practices that handle financially-related services adhere to the GLBA’s basic tenets, and act within ethical guidelines.

Safeguarding client data

So, not sharing the data of your clients with unnecessary third-parties is the easiest and most obvious first step in protecting data. But in this day and age where everything is digital, how can you go above and beyond to safeguard the information entrusted to you?

There is no one-size-fits-all answer, and be prepared to revisit this issue constantly. As new technology continues to evolve, so do potential threats. However, some basics to consider include:

  • Email: Using a secure email account is essential. Gmail or other free services are not appropriate for transmitting client information. Encrypt all correspondence and if a subject is particularly sensitive, ask the client what method of delivery they prefer.
  • Staff: Make client confidentiality a part of your company culture. Discuss potential vulnerabilities, only allow access on a need to know basis, and change passwords frequently. Keep paper records under lock and key and store fax machines in a private area. Shred sensitive documents that are no longer relevant.
  • Security: Outsource your initial security set-up to a trusted IT professional to make sure your firm has a reliable process for blocking and responding to threats and vulnerabilities, including software updates, patch management, virus protection, firewall configuration, web and email gateway monitoring, and other technical details.
  • Vendors: Carefully research and choose potential online vendors. Read all related terms and conditions agreements and ensure that these agreements are legally enforceable. Choose well-established, fully vetted companies whenever possible.
  • Encryption and two-factor authentication: Establish that your system is fully encrypted for data in transit and employ two-factor authentication for all remote connections involving the firm’s technical infrastructure.
  • Intrusion detection: Make sure your set-up actively searches for indications of a security breach and retains system logs in case it’s necessary to recreate behavior to determine the scope of exposure.

Technology has made everyone’s life easier – including hackers. Securing your law firm’s digital data is one of the most important business decisions to be made, and then revisited often. Hire an IT expert and ask them to brainstorm all worst-case scenarios before planning to prevent or correct each possibility.

Although the GLBA isn’t necessarily enforceable, your professional ethics are, and security is particularly vital to the long-term success of law practices that handle financial-based activities. Handle your client’s data with care – in the long run, using best practices for secure technology makes your job easier.

At Boss Certified Realtime Reporting, we’ve been providing nationwide court reporting services for trials, depositions, mediations and more since 1995. If you’d like help or more information, you can call us at 954 467 6867 or complete our contact form to let us know how we can assist you.